Desert Springs Resort

480-293-5000

How to Spa at Palm Desert Resort and Spa

Considerations

Spa Hours

Please call the spa directly for hours of operation. Spa hours may vary according to season.


Spa Reservations

General Information/Scheduling

Spa:                (800) 255-0848   *   (760) 341-1856

Salon:            (800) 255-0848   *   (760) 862-1675

Spa Shop:      (760) 341-1880

Mail Order:     (800) 232-9098

Fitness Center: (760) 862-1546

Reservation Hours:       7:00am – 7:00pm

We accept reservations up to two months in advance and recommend that you schedule your choice of services prior to arrival so that we can meet your scheduling requests.  A credit card is required to guarantee services at the time of booking. Reservations are subject to availability. 


Cancellations

A 24-hour cancellation notice is required to avoid a 50% fee for your scheduled service.


Age Requirement

The Spa and Fitness Center has an adult-oriented atmosphere and was created for ladies and gentlemen 18 years of age and older.  There is no age restriction in the Salon. 


Check-in

Please arrive a minimum of 30 minutes prior to your scheduled appointment to allow time to check in and prepare for your services.  Arriving late will deprive you of precious treatment time, thus lessening its effectiveness and your pleasure.  Your treatment will end on time so that the next guest will not be delayed.  Your punctuality is greatly appreciated.


Health Concerns

Some treatments may not be suitable for you if you have certain health conditions or are pregnant.  Please notify our staff of any health concerns at the time of booking so we may guide you to the appropriate treatment choices.


Gratuities

For your convenience a 20% gratuity will be added to your service.  This, of course, may be modified at your discretion.


Spa Etiquette

To preserve the tranquility of the spa environment and the privacy of others, the use of cell phones and pagers is prohibited.  Guests are asked to keep their voices to a minimum.  Smoking is not permitted in the spa, salon or pool area. Consumption of alcohol is not recommended immediately before or after a treatment